Privacy Policy

Last Updated: August 2026

The Story Concert respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, join our email list, or book a Story Concert. By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name;

• Email address;

• Phone number;

• Mailing or performance address;

• Information submitted through contact, inquiry, or booking forms;

• Concert and event details; and

• Other information you choose to provide when communicating with us.

When you make a payment, payment information may be collected and processed by a third-party payment processor. The Story Concert does not directly store complete credit or debit card information.

We may also automatically collect certain technical information when you use the website, such as your IP address, browser type, device information, pages visited, and other website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions, inquiries, and requests;

• Process and manage Story Concert bookings;

• Communicate with hosts about upcoming concerts;

• Process payments and refunds;

• Provide requested information or services;

• Send emails or updates when you have requested or consented to receive them;

• Operate, maintain, and improve our website and services;

• Protect the security and integrity of our website; and

• Comply with applicable legal obligations.

3. Email Communications

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you information about The Story Concert, upcoming programs, opportunities to host a concert, and related news or announcements.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

We may still send transactional or service-related communications when necessary, such as messages concerning a concert you have booked.

4. Cookies and Website Technologies

Our website and the third-party services we use may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics or other website functions.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

5. Third-Party Service Providers

We may use third-party service providers to help operate our website and business, including services for:

• Website hosting and management;

• Email communications;

• Payment processing;

• Scheduling or booking;

• Website analytics; and

• Other business operations.

These providers may process personal information as necessary to perform services on our behalf and may maintain their own privacy policies and practices.

6. How We Share Information

The Story Concert does not sell your personal information.

We may share information with third-party service providers when reasonably necessary to operate our website, process payments, manage bookings, communicate with you, or provide our services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, safety, users, or others.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, and comply with legal obligations.

9. Your Privacy Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information.

10. Children's Privacy

The Story Concert website and its services are not directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies when visiting them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please email contact@thestoryconcert.com